PARK PLAZA SANTIAGO, Santiago – A Smart Stay in the City
About the Hotel
Rooms & Amenities
Park Plaza Santiago offers 104 rooms, including Standard King, Standard Twin, Park Club King, Park Club Twin, Suites, and Master Suites. Each room includes air conditioning, free Wi-Fi, LCD TVs with cable, electronic safes, and 24-hour room service. Some units feature seating areas or terraces. Park Club rooms provide additional perks like Nespresso machines and upgraded toiletries.
Dining at Park Lane
The on-site Park Lane Restaurant serves classic dishes with modern influences, using locally sourced ingredients. The dining room has dark wood furnishings and outdoor seating. Breakfast includes Chilean specialties like completo hot dogs and fresh fruit. The hotel also offers catering for events, with options for coffee breaks, lunches, and banquets.
Leisure Facilities
Guests can use the glass-paneled indoor pool with city views, a sauna, and a gym with Technogym equipment. The hotel provides yoga mats upon request. Massage services are available in a dedicated treatment room.
Business & Events
Five meeting rooms with oak paneling and audiovisual technology host events for 10-120 guests. Services include high-speed WiFi, video conferencing, and catering. Wedding packages include floral arrangements and DJ coordination. The business center has printing and secretarial support.
Providencia Location
The hotel is on Avenida Providencia, 300 meters from Los Leones Metro Station (Line 1). Nearby landmarks include the Japanese Garden (5-minute walk) and Sky Costanera observation deck (15-minute walk). The tour desk arranges visits to Cerro San Cristóbal hill and Bellavista's art galleries. Airport transfers take 25 minutes by car.
Choose the Room
Check Dates & Room Rates
Getting around
All Transportation Options at a Glance
Amenities
General
- No smoking on site
- Free Wi-Fi
- Parking
- Safe deposit box
- 24-hour reception
- Pets allowed
- Rooms/ Facilities for disabled
- 24-hour security
- Luggage storage
- Lift
- Currency exchange
- Smoke detectors
- Fire extinguishers
Sports & Fitness
- Fitness centre
Services
- Laundry
- Dry cleaning
- Welcome drink
Dining
- Restaurant
- Bar/ Lounge area
Business
- Business centre
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Children's menu
Spa & Leisure
- Rooftop pool
- Indoor swimming pool
Room features
- Wi-Fi in rooms
- Air conditioning
- Heating
- Mini-bar
- Sitting area
- Dressing area
- Terrace
- Ironing facilities
Bathroom
- Free toiletries
- Bathroom telephone
Media
- AM/FM alarm clock
Location
Guest Ratings & Reviews
The hotel offers spacious, clean, and comfortable rooms. The staff is very helpful, especially when booking trips. The location is central and safe, perfect for exploring the city. The dining experience is varied with plenty of choice, including a delicious raspberry juice. The facilities are well-maintained and inviting.
My stay at the hotel was a mix of positives and negatives. The rooms were comfortable and a nice size, although they had a lingering smell that made it seem like they were not cleaned properly. On the other hand, the rooms were spacious and clean. The service was generally good, with helpful and kind staff when we complained about our room and breakfast, although there were a couple of unhelpful individuals. The location was fantastic, right in the heart of Providence, steps away from Leones Metro and a few blocks from Costanera Center mall. The dining experience offered several options with good attention, featuring a great continental breakfast with additional hot items and drinks at a reasonable price. Although the facilities overall were decent, the hotel might need some renovation work to further enhance the experience.
The hotel is conveniently located in a safe area, near transportation, restaurants, and shopping areas. The rooms are a bit small and could use some upgrading, though the staff is helpful. The dining options are good, and the proximity to attractions is a plus.
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